Whitby Clinic • Frequently Asked Questions

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Find quick answers to common questions about our Whitby Clinic location, services, and care options.

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Quick Answers to Common Questions

Browse through our most frequently asked questions to find quick answers about appointments, services, insurance, and more.

Need immediate assistance?

Contact our patient care team directly for urgent questions. For emergencies, call 911.

How can I schedule an appointment?

You can schedule an appointment by calling our office at +1 905 430 7774, using our online booking system, or visiting us in person. We offer walk-in appointments for urgent care needs.

Do you accept OHIP and private insurance?

Yes, we accept OHIP (Ontario Health Insurance Plan) and most private insurance plans. Please bring your health card and insurance information to your appointment.

Do you offer emergency services?

No. We do not provide emergency services. For life-threatening emergencies, call 911 or visit your nearest emergency department immediately.

What should I bring to my appointment?

Please bring your health card, current medications list, insurance information, and any relevant medical records from previous treatments.

Are walk-in appointments available?

Yes, we accept walk-in patients for urgent care needs. However, appointments are recommended to minimize wait times and ensure personalized care.

How do I access my medical records?

You can request access to your medical records through our patient portal or by contacting our medical records department directly.

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Appointments

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Services

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Insurance

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Location

3 questions

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Prescriptions

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General

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Complete FAQ List

All Questions & Answers

Browse through our complete list of frequently asked questions organized by category

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Appointments

Do you accept new patients in Whitby?

Yes, we are currently accepting new patients at our Whitby location. We welcome individuals and families looking for comprehensive primary care. Please call us or use our online booking system to schedule your first appointment.

How do I book an appointment at the Whitby location?

You can book an appointment at our Whitby location by calling us at +1 905 430 7774, using our online booking system, or visiting us in person. We offer same-day appointments for urgent concerns.

Do you accept walk-ins at the Whitby location?

Yes, we accept walk-in patients at our Whitby location for urgent care needs. However, we recommend booking an appointment to minimize wait times and ensure you receive personalized care at your preferred time.

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Services

What services are available at the Whitby clinic?

Our Whitby clinic offers comprehensive family medicine services including chronic disease management, pediatric care, women's health, vaccinations, acute illness treatment, preventive screenings, mental health support, and driver's medical examinations.

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Location

What are your operating hours in Whitby?

Our Whitby location is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 10:00 AM to 2:00 PM.

Where is your Whitby clinic located?

Our Whitby clinic is conveniently located at 7-3500 Brock Street North, Whitby. L1R 3J4. We offer ample parking and are easily accessible by public transit.

Is parking available at the Whitby clinic?

Yes, we have ample free parking available for our patients at the Whitby location. Our parking lot is easily accessible and well-lit for your safety and convenience.